1. Developer Information
Hearem is developed and operated by an independent developer. We handle user information responsibly and work to protect your reading content, voice data, and preferences.
Hearem TTSPrivacy
Privacy Policy
This policy explains how Hearem handles information when you use the mobile app and website. We use a local-first design and minimize unnecessary data collection.
2. Information We May Collect
Basic information: subscription state, preferences, device details, diagnostics, and crash information may be used to provide support and improve reliability.
Content information: when you import text, web pages, images, or documents, Hearem processes that content to extract text or generate speech.
Voice information: voice samples and generated voice model metadata are handled only when you intentionally use voice cloning.
3. Local Processing and Voice Providers
OCR uses Apple Vision on device by default, so images usually do not need to be uploaded to Hearem servers.
When you use Apple system voices, reading is handled locally where the platform supports it.
When you select premium AI voices, voice cloning, or cloud features, the necessary text or voice samples are sent to the selected provider to produce the requested output.
4. How Information Is Used
Information is used to generate speech, create or use cloned voices, restore subscriptions, provide support, diagnose errors, improve performance, and prevent abuse.
We do not sell your reading content or voice data.
5. Voice Data Protection
Voice samples and generated voice information are handled with encrypted transfer and access controls where available.
You can delete voice clones you no longer need in the app or contact support for related requests.
Do not upload another person's voice sample unless you have clear permission.
6. Storage, Sync, and Retention
Playlists, history, progress, and preferences are stored locally first.
If you enable iCloud sync, related data may be stored in your iCloud container for cross-device recovery.
Diagnostic and anonymized usage data may be retained for a reasonable period to improve stability and product quality.
7. Your Rights
You may request access, correction, export, or deletion of data associated with you.
You can withdraw some processing permissions by disabling features such as clipboard detection or iCloud sync, or by deleting cloned voices.
8. Contact Us
If you have questions about this policy or data handling, contact [email protected].
9. Policy Updates
We may update this policy from time to time. Updates will be posted on the website or in the app, and material changes may be highlighted when appropriate.